• 1 Our staff are fully trained and experienced in our fields of expertise. Agents, managers and key personnel hold NQF4 and NQF5 certification as required by the EAAB. We hold current valid Estate Agency Affairs Board fidelity fund certificates. We are compliant with EAAB's requirements for the issuing of fidelity fund certificates and the operation of our trust account.
  • 2 We are registered debt collectors (certificate no 0044957/10) and place strong emphasis on collection procedures and credit control. We are registered credit providers (reg no NCRP 3517) with the national credit regulator and provide financial assistance to body corporate schemes for essential maintenance.
  • 3 Our systems are state of the art, allowing us to manage all aspects of our client's property. We invest continuously in our systems and technology, to bring clients amongst others, debit orders, eft payments, email statements, sms notifications, maintenance logging and total control of their buildings financial position. Status Mark Online - provides (Trustees/Landlords) full access to their building's financial affairs, insurance, minutes and other important documentation. Sectional Title owners and rental tenants can access their own levy/rent accounts and other information and documentation, such as minutes, sectional title plans, financial statements etc, online.
  • 4 We provide a variety of payment options for clients to make levy and rental payments hassle free, including debit orders, eft’s and Pay@ outlets. We have staff dedicated to arranging maintenance, be it emergency or only requests for quotes, and calls can be logged online 24 hours a day. Our marketing includes— Print media / Internet / Newsletters / Twitter / Facebook and a variety of search engines.
  • 5 Cheryl Cumming took over the Westrand franchise in 1989 and has since taken the sales department from strength to strength. She prides herself on the fact that for over 24 years her core business has been 95% referral based. Cheryl has served on the Westrand M.L.S board of directors.
  • 6 Established in 1989 Status Mark Property Group has served the Real Estate needs of property owners predominantly in and around Johannesburg and the West Rand with commitment and dedication. We specialise in property management of rentals, sectional title and homeowners associations and we pride ourselves on cut service, honesty and integrity. We manage in excess of 5 000 sectional title units and 1500 rent units valued at over R3,5 billion.


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Good Morning,
If I may comment.
I found Status Mark, specifically Charlotte and Werner, to be very
helpful in resolving our electricity disaster.
Once I had contacted Charlotte on the Monday morning, I found there
urgency and constant feedback of the situation to be exceptional and
despite the numerous fowl ups by City Power, I know for a fact Werner
was out at New Orleans in an attempt to ensure City Power fixed the problem.
Thank you Status Mark and well done!
Please forward my thanks on to Werner as well.
Kind regards
Jason
New Orleans


Sue thank you so much for your correspondences, We have been impressed by the level of efficiency of your offices and the friendly manner in which we have been received.

Kind Regards.
Darren Hope Hing.


Hi Charmaine,

I was so giving up on your accounts dept at status-mark,when i decided to come in and see someone there to try and sort out all my quiers,well the manner in which i was treated was so beautiful Elaine listened to me in such a professional manner and made me feel as a tenant i was as important as the landlord,she acknowledged my quiers without making me feel that i was being petty, and said she would sort it out for me soonest.

Charmaine please give  Elaine a big hug  and thank you from me,you know charmaine it ladys like Elaine that give status mark a good name.once more thank you.

Regards

Jonathan  


  Good day Sue & Elaine,

 Please can you forward this mail to the powers that be in your office.

 As chairman of Bondi Complex on behalf of all the Trusties, we would like to thank you and Elaine for the efficient and outstanding service you both provide.

 There is a unit up for sale, and I called the agent to get a copy of our complex rules, I suggested that she got the rules from our managing agent, when she asked from who,
I said from Sue or Elaine at Status-mark, her reply was they are the best.

 It is not often credit is given where it is due, but when good comments are made from an outsider, I feel it should be passed on.
Keep up the good work.

Kind regards,
 David Mac Millan.


Swazi,

P.M kan nog baie leer van jou.
Jy weet net hoe.
Keep up the good work.
Dankie vir al die professionele werk.
MOKA IS IN GOEIE HANDE !!!!!!!

Theresa van Vrede


Good day.

I would like to compliment Theresa on her extraordinary work she done by helping me all the way from the time I moved in at crystal heights till I moved out she has been on the ball ever since and a big help to me.

If there is really one person I would recommend to  help all the tenants at those flats I would really refer or recommend Theresa keep up the good work and thank you once again for excellent service rendered.

Thank you tyron.


As clients of Status Mark, we would like to express our gratitude to you and your staff in assisting us so professionally.

Sue and Elaine have gone the extra mile and have put in great effort in assisting us with all La Riviere Estate’s administration.

They have been extremely willing to help at all times, are most efficient and very hard working in their positions. We are truly grateful that these persons are dealing with the administration and management.

We have been treated with the utmost respect as clients, and their services to us have been invaluable.

We would like to congratulate you on having such a professional team and wish each of the mentioned staff every success in the future. They are a great asset to Status Mark and we trust that they will be acknowledged for their hard work.

Wishing you and your staff a Merry Christmas and a Prosperous New Year.

Yours Sincerely,

Ernst, Tilla Visser and family.


Hi Cheryl

Hello from here down under.

If I have a look at your web page it is wonderful to see what is happening there by you. I can still remember the Sunday we met in Erica Villas Complex and I phoned you up a week later to put in an offer on the unit. I’m still laughing at what you replied to me……. (The owner will not accept this offer)!!!!

Wow…………a couple of years down the line and the unit is worth a fortune and I’m well impressed with your management staff managing the property for me.

You say on the web that 95% of your clients is referral clients and I have to agree totally, from the day that I bought the unit you guys were amazing.

Thank you for everything that you and your management staff do at Status Mark

Greeting from Australia and have a great day

Leendert


Good morning Ladies,

It has been a great pleasure leaving at the above address and has been a good relationship with statusmark, I like to thank you for everything or making our stay a pleasant one.............................................................

Regards,

Ntombi Mathole


I also want to thank you, Swazi, for the willing assistance and guidance you have provided to us during the past year.

Your newsletters  and information messages were very useful to me and made me realise the complexity faced by Board members in their actions.

I find no reason why complaints were directed at Status Mark and you personally as far as the performance of your functions are concerned. In my opinion, you and your firm are doing excellent work at a very reasonable price.


Dear Paul & Sue, Paul - Thank you for the help and Sue & Elaine thanks for all you do!

Michele


Hi Lindelwa

Thank you for all your updates and the way you deal with my portfolio. Keep up the good
work and efficiency.
Kind Regards

Vusi


Thanks a lot Lindi.
Your hard work and prompt responses are really appreciated.

Kind Regards,
Gerald


Thanks Lindelwa, As always, your prompt and helpful attitude is appreciated.
Regards, Ed


Good day Lindelwa,
Thanks for your continued good service.
Kind Regards
Daniel


Hi Lindelwa,

Thanks very much for your patience and determination to get our council account right,
much appreciated. I hope that they will make sure that the same error doesn't occur again.
Kind regards.
Siza.


Thnx a million Lindelwa for your "AS USUAL" prompt service.
Regards Sharon

 
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